Customer ticket desk
Best for active orders, provisioned RDPs, account issues and technical questions.
Open secure support ↗Linked to your Private Choice accountChoose the right channel for sales, account or technical help. Existing customers get the fastest context through the built-in ticket workspace.
Best for active orders, provisioned RDPs, account issues and technical questions.
Open secure support ↗Linked to your Private Choice accountFor general questions that do not require access to account-specific server data.
admin@privatechoice.onlineNever send passwords by emailNeed help selecting a resource profile, location or billing option before ordering?
Available through client areaPlan availability may change in real timeFor an active RDP, use the authenticated ticket area whenever possible. It keeps the conversation attached to your account without exposing server credentials in public channels.